Case Summaries
Search the Case Summaries by selecting the first letter of your case:
Mr H (CAS-33253-W9R0): Complaint regarding discretionary bonuses (28 September 2022)
TPO did not uphold a complaint by Mr H that no discretionary bonuses had been awarded to his section of... More
Mr S (PO-14071) (re member identity due diligence)
TPO has rejected an appeal against an adjudicator’s decision, finding that a provider’s enhanced due... More
Mr T (PO – 38354) (delayed transfer led to loss of investment opportunity)
TPO has upheld a complaint against the James Hay Partnership (“James Hay”), after holding that an avoidable... More
Mr W (CAS-93568-H0D0): Transfer Regulations (23 October 2023)
Overview Mr W’s complaint that his transfer request had been unnecessarily delayed as a result of the... More
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