Tag: artificial intelligence

Find out what’s happening at Sackers. Our News section provides information about recent work, press comment and media coverage, and what our people are doing.

Latest News

When members use AI: handling the next generation of complaints

The use of AI tools (eg ChatGPT or Claude) by pension scheme members is no longer hypothetical. It is already reshaping how some complaints are drafted, framed and pursued. From generating structured complaint letters to assisting with...

AI in pensions – do you know how your scheme is using AI?

AI offers the pensions industry huge opportunities for greater efficiency and enhancing member experience. However, at the same time, it brings a range of potential risks which trustees need to understand, monitor and manage. Our latest...

AI in pensions – what do trustees need to know?

It feels like I can’t escape AI – it is beating my husband at chess, marking my son’s homework and continually pops up in my LinkedIn news feed.  Why is it everywhere, and what does that mean for pension scheme trustees? What is AI?...