The Pensions Ombudsman (TPO) has said that this year is a pivotal one for the work of his office. He has backed up words with actions and we have seen a number of important changes in the way TPO is working and in decisions being made, from procedural changes to themes emerging from rulings in key areas. It’s therefore a great time to look at what’s in store for TPO.
Sackers’ litigation team lead you through the current trends and how they affect pension scheme trustees and administrators. They identify key areas of interest and share learnings, insights, commentary and practical experiences to help those managing pension schemes prepare for and address complaints from members.
Chapters & Timestamps:
Agenda- James Bingham: 00:51
Process- Arshad Khan: 6:00
Overpayments- Arshad Khan: 13:15
DC Transfers- Amy Difford: 20:53
Discretionary Decisions- Arshad Khan: 29:35
Buy-in and buyout- Amy Difford: 40:16
Administration and maladministration- Amy Difford: 46:25
Questions and Answers- 55:55
