Janet Brown comments on the impact of COVID-19 on DB schemes in New Law Journal

Janet Brown, partner says the Pensions Ombudsman will take The Pensions Regulator’s guidance on board when dealing with member complaints referable to this period. But with everyone working remotely, there is clearly an increased risk of errors creeping in, in part because of a lack of supervision or people having to work in a different way to their normal office set up and life.

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