Data protection complaints – what now for trustees?

If you’re a trustee, you might be forgiven for thinking: another data protection requirement? But bear with us, this one is manageable, and for many schemes it won’t require a wholesale rethink of how complaints are handled. The Data...

Trustee Cybergames: Are you playing to win?

As the cyber threat to the pensions industry becomes increasingly real, many trustee boards are planning a cyber-attack simulation exercise or “Cybergame” to see how they might fare if they were faced with a major cyber security...

Efficiency: the next frontier in pension scheme de‑risking

The pensions de-risking market continues to mature, with an increasing focus on greater efficiency – both at the initial buy-in transaction stage, and later data cleanse and wind-up. This can only be good, as it will ultimately mean...

Happy 25th anniversary pension sharing – is pension breaking up still hard to do? ...

1 December 2025 saw the 25th anniversary of the introduction of pension sharing on divorce. Introduced to allow a divorcing couple to do something other than offset the value of their pension against other assets or have an attachment...

Disclaimers: not a “get out of jail free” card

Pension schemes should ensure that all information given to members about their benefits is as accurate as it can be. However, even when the best of efforts are made, errors can still occur from time to time. And, when they do, they are a...

ORA: A new pensions acronym

ILY. BRB. LOL. Life is full of three letter acronyms. PPF. TPR. LTA. Pensions is full of them too. But there’s a new one on the scene. ORA. Own Risk Assessment. Three little (ish) words but what do they mean? In the next few months, the...

The red face test – how would you fare?

When things don’t go our way, it’s only natural that we want answers. To ask those in charge, how did this happen (or, more likely, how did you let this happen)? And given how important retirement benefits can be to an...

From ESOG to ORA. Easy as A, B, C?

In earlier updates as part of our General Code Corner series (Taking Stock on the General Code, The General Code- mind the gaps, The General Code- filling the gaps) we provided tips for trustees on developing strategies to prioritise and...

Testing, testing, 1, 2, 3…pensions dashboards enter the next stage of consumer test...

With the statutory connection deadline of 31 October 2026 just over a year away, the pensions industry has been a hive of activity when it comes to all things dashboards. One key piece of the puzzle has been consumer testing. While the...

Look through guarantees: the new gold standard?

Back in November 2024, TPR published its “Defined benefit funding code of practice” (the “Funding Code”). The Funding Code introduced the concept of a “look through guarantee”. As the name suggests, this allows trustees to look...